An SMS can be sent to an employee only if the following conditions are met:
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On the SMS Settings page, the Send SMS to Employees checkbox is selected.
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The employee’s profile has the registered mobile number of the employee.
- At the top of your dashboard, click the module access icon > Administration > Settings > SMS module > Send SMS to Employees to open the Employees page.
- Select a department. All employees from the selected department are listed.
Note : If an employee’s profile does not have a mobile number, the employee name will be greyed out and cannot be selected.
- Select the employee(s) to whom you want to send the SMS text messages.
- Enter the message. You can send up to 160 characters in a message and this will be counted/charged as one message. If the message contains more than 160 characters, the message is broken and delivered as separate messages, and you will be charged accordingly.
- Click the Send SMS button.
For more information, watch this-